Frequently Asked Questions

What are your ingredients?

Our Growth Activator Serum is formulated with a powerful blend of scientifically backed ingredients designed to support hair growth and scalp health. Key ingredients include:

 

  • Peptides & Hydrolyzed Proteins – Strengthen hair strands and promote healthy follicle function.
  • DHT Blockers (including Nettle & Horsetail Extracts) – Help reduce DHT buildup, a key factor in hair thinning.
  • Biotin – Supports keratin production, essential for stronger, healthier hair.
  • Peppermint & Rosemary Extracts – Improve scalp circulation, stimulating hair growth.
  • Aloe Vera & Chamomile Extracts – Soothe and hydrate the scalp, reducing irritation and dryness.
  • Sage Extract – Rich in antioxidants, helping to protect and nourish hair follicles.

Our proprietary blend includes additional carefully selected ingredients that work synergistically to create an optimal environment for hair growth. Each component is chosen based on scientific research to deliver real results.

How do I track my order?

You can easily track your order and view your order history in your Account Details. You will need the Order ID found in your confirmation email and the billing email address you used during checkout. Click here to track your order now.

Do you ship internationally?

At this time, we only ship within the United States. We are working on expanding our shipping options, so stay tuned for future updates!

How do I qualify for free shipping?

Shipping costs vary based on the item, quantity, and any current promotions. Standard shipping rates apply unless a promotion for free shipping is active. Check our website for the latest shipping offers and discounts.

How do I exchange my order?

If you need to exchange an item due to a defect, please contact us through our Customer Support Center. Our team will guide you through the exchange process and ensure you receive a replacement as quickly as possible.

What is your return policy?

We do not offer refunds; however, we are happy to exchange any defective items. If you receive a damaged or faulty product, please contact our Customer Support Center within 30 days of delivery, and we will assist you with an exchange.

How do I start or modify a subscription?

Available subscriptions can be found in our Shop section. If you need to cancel your subscription, log in to My Account, navigate to the Subscriptions tab, and follow the cancellation instructions. You can manage your subscription at any time.

What Causes Hair Loss?

Hair thinning and hair loss can result from multiple factors, often linked to genetics, hormones, lifestyle, and scalp health. One of the most common causes is androgenetic alopecia (pattern hair loss), which occurs when DHT (dihydrotestosterone) binds to hair follicles, causing them to shrink over time and produce thinner, weaker hair until growth stops altogether.

 

Other contributing factors include:

 

  • Poor Scalp Health – Inflammation, buildup, or lack of proper nourishment can weaken hair follicles.
  • Nutrient Deficiencies – Lack of essential vitamins and minerals like biotin, iron, and zinc can disrupt the hair growth cycle.
  • Stress & Hormonal Imbalances – High stress levels and hormonal shifts (such as postpartum changes or thyroid issues) can push more hair into the shedding phase.
  • Aging & Reduced Circulation – As we age, decreased blood flow to the scalp can impact follicle function and slow hair growth.
  • Excessive Styling & Damage – Heat styling, chemical treatments, and tight hairstyles can weaken the hair shaft and contribute to breakage.

While hair thinning can be frustrating, the good news is that science-backed ingredients and targeted scalp care can help slow or even reverse the process. 

 

Our Growth Activator Serum and Scalp Dermaroller are designed to nourish follicles, block DHT, and improve circulation—creating the ideal conditions for stronger, healthier hair growth.

Back to top